Call your local daikin Comfort Pro at (310) 626 1561 (214) 260 7236 (215) 323 5341 (602) 428 6582 (713) 352 7005 (312) 444 0012 (301) 200 1387 (407) 434 1120 (212) 738 0901 (727) 202 2170 or zx see all comfort pro dealers in your area
The Consumer Financing application process is separately and wholly administered by GreenSky Trade Credit, LLC (“GreenSky”) and not by Daikin North America LLC or any of its affiliates. Financing for GreenSky credit programs is provided by a network of federally insured, federal and state chartered banks. Please contact GreenSky for full terms and conditions of their Consumer Financing Program at (866) 936-0602 or

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Heat Pump

The Daikin DZ16TC heat pump with a two-stage Copeland® UltraTech scroll compressor and 5-millimeter condenser coil tube design offers efficient and cost-effective heating and cooling performance. It comes standard with a high density foam compressor sound blanket that permits for silent operation. Increase the efficiency of your unit year-round by combining your Daikin heat pump with a Daikin high-efficiency air handler. For upgrading or new construction, a Daikin split system heat pump will provide great comfort to your family for years.

  • When properly matched and installed, this air conditioning unit provides cooling performance up to 16 SEER and heating performance up to 9.75 HSPF.
  • Advanced diagnostics constantly monitor your heat pump system, reducing failures and pinpointing trouble spots for a fast fix.
  • Acoustically engineered sound control blanket helps reduce noise levels compared to units without sound control blankets.
Enter your ZIP code to find a Comfort Pro Dealer near you.
Heat Pump
  • Unit Replacement Limited Warranty*12 Year
  • 12-Year Parts Limited Warranty*
  • ComfortNet™ Compatible
  • SEERUp to 16
  • HSPFUp to 9.75
  • Compressor TypeTwo-Stage High-Efficiency Scroll
  • SmartShift™ Defrost Technology
  • High-Capacity Muffler
  • Factory-Installed Accumulator
  • Crankcase Heater
  • High-Density Compressor Sound Blanket
  • Factory-Installed Filter Drier
ComfortNet Control System Logo

ComfortNet™ System:
Comfort control from anywhere with an Internet connection.
If you seek ultimate home comfort, ComfortNet offers advanced diagnostics, automatic maintenance alerts, continuous monitoring of your system’s performance and even remote monitoring (with optional Gateway accessory) and control options.

5mm Condenser Coil

The compressor creates the unit's cooling power, and working together with our energy-efficient 5-millimeter condensing coil design, Daikin air conditioners will provide years of reliable cooling comfort. We also utilize a scroll compressor that has fewer moving parts and greater dependability.

More Information

Use these handy tools to determine if this is the right product for you.

Use our Comfort System Calculator
Spec Sheets PDF
Consumer Product PDF
Additional Information

Before purchasing this appliance, read important information about its estimated annual energy consumption, yearly operating cost, or energy efficiency rating that is available from your retailer.


*Complete warranty details available from your local dealer or at To receive the 12-Year Unit Replacement Limited Warranty, and the 12-Year Parts Limited Warranty, online registration must be completed within 60 days of installation. Additional requirements for annual maintenance are required for the Unit Replacement Limited Warranty. Online registration and some of the additional requirements are not required in California or Quebec.

To view the full warranty certificate for this product click the link below.

Full Warranty Certificate
Comfort Promise

Ultimately, the commitment to provide you with Comfort for Life is represented and reinforced in the Daikin Comfort Promise. If, for any reason, the Daikin Comfort Professional has not met your expectations within one year of your equipment or system installation, please contact the installing Daikin Comfort Pro and ask them to honor the Daikin Comfort Promise. The Daikin Comfort Pro will return to your house to resolve any issues you have with the installation at no cost to you.

Heat Pump is rated 4.6 out of 5 by 79.
Rated 5 out of 5 by from Daikin Heat Pump We bought this trusting the contractor and we where right! We didn't see a lot of reviews but the 12 year warranty is gold. We don't even hardly hear this system running and our comfort level exceeds what was promised. Not to mention the savings on the utilities. We love our purchase! The thermostat is way to cool.
Date published: 2015-01-19
Rated 3 out of 5 by from Potential is there but..... We purchased a 2 ton unit for our retirement home which is currently being renovated. Unfortunately within a month of starting up the unit we had significant issues. The unit would not stay on. The repairman was back weekly until he discovered that there was a faulty valve that needed replacement. By then it was the middle of December and with the holidays, and the local depot not having this particular part, it took three weeks before they were able to install it. Fortunately our unit has the back up heater built in and we were able to stay warm in a Canadian winter with that. Who knows what the power bill will be though! In the two weeks since the part was installed the unit has worked well and we have great hopes for it but for now the jury is still out. We have also found the constantly running fan to be noisier than we expected. On the plus side the heat is consistent throughout the house and comfortable. Also the programmable control panel works well to customize each day as needed.
Date published: 2015-01-12
Rated 5 out of 5 by from LOTS OF BANG FOR THE BUCK! I am a new DAIKIN customer and am very pleased with the dual heat pump system so far.It was installed by my wife's cousin and was highly recommended by him. I did not even know what a DAIKIN was as I had never heard of this brand before. But money talks and cousins are even better !
Date published: 2015-09-19
Rated 4 out of 5 by from Nice unit nice dealer bad wiring on install Have had the unit just a week. Something didnt seem right even on the first day. The installer/dealer sent out tech the day after I called and told them that my unit was running about 20 hrs per day. . Tech worked extremely hard for almost 3 hours and resolved it. The installer didnt wire the Tstat properly for a 2 stage motor. Essentially an install that went wrong, not happy about the usage for five days but happy that it is resolved and appreciate the techs massive effort . Have to say am a little disappointed that it wont hold temp below 73 without running for a long long time but I know it is the nature of a heat pump in 111 degree heat. Raising temp set a couple degrees and it runs normal times. It really does a nice job at 75
Date published: 2016-07-30
Rated 5 out of 5 by from Simply put, An outstanding product. The Daikin heat pump is nothing short of outstanding. You really get the best of both worlds. The air conditioning of course, but the feature I like best is you can change it to heat just below zero without using any of your propane or natural gas. I also bought the Daikin propane furnace. I am so happy with both products. The furnace has a stainless steel heat exchanger as apposed to other products that didn't and comes with a 12 year warranty. The other products out there on the market don't come close to quality and stand behind their product with a 12 yr warranty. Do your research like I did and I'm very positive you'll make the right decision by going with any Daikin product. They truly make an awesome product. Mike H Amaranth Ont.
Date published: 2016-05-24
Rated 5 out of 5 by from 2 Speed High Efficient The 2 speed operation makes this one of the most versatile systems on the market!
Date published: 2014-10-20
Rated 5 out of 5 by from Great Features I just had my new Daikin heat pump installed two days before the over 100 degree temperature hit! I absolutely love it. Quietness was a big concern of mine and I actually checked outside a couple of times to make sure it was on because it was so quiet. I set the temp at 72 degrees and have not had to adjust the thermostat at all, perfectly comfortable for me. The thermostat is also user friendly which I appreciate. I won't be able to comment on efficiency since it is so new but all of the other features rate an A+ from me!
Date published: 2016-06-07
Rated 5 out of 5 by from Performs Flawlessly Just purchased our new heat pump from Daikin. The HVAC local company only uses the best equipment and recommended this one. We have a 4 ton 16 SEER unit that replaces an old 10 SEER. The Daikin has made all the difference in the comfort of our home. Temperatures are maintained and the operation is very quiet compared to our old unit. I'm looking forward to the expected 50% savings on our heating bill next winter, and improved A/C this summer. Best decision was getting the DAIKEN.
Date published: 2016-06-14
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