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Commercial Controls

Daikin HERO Cloud Services

Daikin HERO Cloud Services monitor your Daikin HVAC systems and connected ancillary equipment 24/7, to help optimize system operation. 

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Overview

Daikin HERO Cloud Services is a remote monitoring and system control service for Daikin HVAC systems and connected ancillary equipment. When the HERO Cloud Services are integrated with the HVAC system, users have the ability to visualize system data and operation status of connected HVAC equipment using animated piping diagrams. Daikin HERO Cloud Services also include predictive logic alerting users of potential compressor and refrigerant leaks in Daikin VRV systems.

Features & Specs
Warranty & Documents
Reviews

Features & Specs

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Features

Daikin HERO Pro Edge

The Daikin HERO Pro Edge is a cloud-based VRV central controller that offers real-time remote control and monitoring, advanced analytics, and dashboard. The Daikin HERO Pro Edge can monitor and control the Daikin VRV system, Mini/ Multi-split units, Daikin Applied Rooftop Units and ancillary equipment. The HERO Cloud Services has the ability to visualize each building's connected systems via the HERO Pro Edge. Daikin HERO Cloud Services is based upon a recurring license fee to access site information. The Daikin HERO Pro Edge includes first-year access to Daikin HERO Cloud Services for monitoring and control, licenses can be renewed in 1-year, 3-year or 5-year increments.

Features

  • Remote monitoring for Daikin VRV outdoor and indoor unit operation data.
  • Intuitive, customizable dashboard provides quick status of connected units and sites.
  • Animated piping diagram based on system mode of operation.
  • Download or view historical data (up to 5 years) with built-in plotting capabilities.
  • Alarm dashboard with automatic email notifications when an alarm occurs.
  • The Alarm details page provides in-depth information regarding an alarm with a detailed description, possible causes, tech tips, and a comment section.
  • The Energy Management dashboard is used to view energy consumption for the outdoor units (only for Daikin VRV EMERION units).
  • User management with customizable access for the user.
  • Monitor multiple outdoor and indoor units across multiple sites with a single login.
  • Floor plans view to provide a visual representation of installation location.
  • Advanced scheduling with Holidays and energy-saving settings.
  • Powerful indoor unit control features such as setpoint range limits, button lockouts, Setback, Auto changeover with Deadband, and guard timer using Vote, Average, Individual, and Fixed methods.
  • Automatic registration of indoor units and outdoor units.
  • Tennant billing option (PPD) allows proportional billing of tenant’s outdoor unit usage.
  • Control and monitor third-party equipment using WAGO ® I/O
  • Control and monitor BACnet™ Devices such (3rd party unit BACnet DDC) using the BACnet client optional license
  • Interlock programming for Automated equipment control.

Daikin HERO Simple Edge

The Daikin HERO Simple Edge provides a connection of a Daikin VRV system to the HERO Cloud Services network for remote monitoring. The HERO Simple Edge is mounted onto the outdoor unit, and the built-in SIM card provides wireless connectivity.

  • Mounts to the outdoor unit using powerful Neodymium magnets.
  • Powered by the outdoor unit and does not require separate power or panel build.
  • The built-in cellular connectivity provides a simple connection to the cloud without burdening the building network and without the addition of expensive network gateways.
  • Connects directly to the Daikin VRV* outdoor unit system without needing additional adaptors or centralized controllers.

Additional Features

  • Remote monitoring for Daikin VRV  outdoor and indoor unit operation data.
  • Intuitive, customizable dashboard provides the quick status of connected units and sites.
  • Animated piping diagram based on system mode of operation.
  • Download or view historical data (up to 5 years) with built-in plotting capabilities.
  • Alarm dashboard with automatic email notifications when an alarm occurs.
  • The Alarm details page provides in-depth information regarding an alarm with a detailed description of the alarm, possible causes, tech tips, and a comment section.
  • Energy management dashboard to view energy consumption for the outdoor units (only for Daikin VRV EMERION units).
  • User management with customizable access for the user.
  • Monitor multiple outdoor units across multiple sites with a single login.

Warranty & Documents

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